The Starfury is a sword that, when swung, will summon a star from the sky. Best prices, best guests and offers the best weekend you’ll ever have!! Given the information provided by Starfury over the course of this year so far and my own experience as a ticket holder for several upcoming Starfury events - I am confident that should the current situation not be resolved enough to allow a safe, fan-friendly convention experience by the rescheduled 2021 dates, they will be postponed again with a similar refund policy. However, Sean (apparently lacking in any sense of humor) actually saw this as a real "threat" that Aimee would be kidnapped (No, i'm not joking) and dug through all of social media to find out who that person was who posted it and STALKED that person to make sure they were banned from all conventions. It is run how any normal person would want to run a company. I have been attending Starfury conventions since 2017. For the best experience and greatest memories, Starfury lead the way. A retractable grappling claw is housed in the ventral hull for towing with a corresponding hitch-point located on the ve… It also does not make you a victim, anymore that anyone who work customer service is a victim when a customer doesn’t like the service provided.Before this experience I would have recommended this event to everyone, unfortunately now I cannotIn reference to the Starfury response: people change their last names, the implication that I have neither attended your event or never contacted you is helpful for you to dismiss the complaint. I have been attending Starfury conventions since 2017. I cannot wait until next year when the conventions can take place once more and we can all return to the fun and games that is a Starfury Convention. In the lead up to LUX 2 and with the event date changes due to COVID, Sean Harry always kept the attendees updated and informed in an honest and transparent manner across multiple social media platforms. I genuinely can't find anything negative to say. Sean is an amazing organiser — he’s legend! When Sean (for those who don’t know, he runs these events) discovered people who are understandably annoyed at Starfury were giving him bad reviews he went straight to his Facebook pages, acted like he was being victimised by the villains of the day, and asked people to give him better reviews. When Super-Heroes and Super-Villains are forced to unite, they become The Ultimates! Absolutely a great company with a good understanding of what their costumers/attendees want! None at all. Voice your opinion today and hear what 2 customers have already said. The Starfury can be found in Skyware Chests in Floating Islands. Starfury: Ultimates 2019 tiene 2.384 miembros. The (Annual) Vampire Ball 3 – UK. What this means for you? If you aren't checking his Twitter feed every 5 minutes and miss something and dare ask about it, he'll go off on you like no tomorrow. I was refunded in a swift and professional manner, in regards to both event tickets and photo ops. Please consider that just because your experience has been different it is not evidentiary of everyone’s, neither is it okay to dismiss claims based simply on Sean’s word that everyone has been rude or threatening. Starfury always informed me about everything new and was very quick to refund me everything. He'll attack and insult his customers then when he receives a backlash from it, he takes to his Facebook page making himself out to be a "victim" and then claims he's gotten "death threats" so people feel sorry for him. Some self entitled individuals have responded to this with nothing but vitriol (though in their warped minds I sure they see themselves as having been absolutely justified) and then act all surprised when he doesn’t want to have to deal with them again! I have felt completely up-to-date through regular emails to me as a ticket holder, posts in each event’s Facebook group, tweets and live video updates regarding what’s happening with all the events. The conventions themselves seem to be run "OK", my concern is mostly with their abysmal customer "service" and the people they have working for them both in their Facebook group and at the conventions.Sean Harry who is the face of Starfury should really not be interfacing with customers, period. The conventions themselves seem to be run "OK", my concern is mostly with their abysmal customer "service" and the people they have working for them both in their Facebook group and at the conventions.Sean Harry who is the face of Starfury should really not be interfacing with customers, period. I feel valued as an attendee by Starfury. The starfury robe is magic armour made by adding a starborn diamond to a starfire robe. I feel valued as an attendee by Starfury. Show this when you arrive at the event to collect y Check out the other 1-star reviews, they are pretty telling.What they really need is a real customer service director who informs and updates customers and who runs their Facebook group. Not only that, but he's been doing some Facetime streams and has even held quizzes to keep us all up to date and entertained. I use to go to starfury events years ago (Nocturnal Conventions) and back then I found everyone to be friendly and very helpful. Here you can purchase digital downloads. The first time attending was a one day pass and I was a novices, it was the first convention I had ever attended, have been coming to Ultimate even since and have booked to go LuxI have always met and made new friends Unfortunately due to a clash in my diary had to cancel Ultimates Agents Assemble, I request a refund which was processed within hours of my request If dates change again I won’t hesitate in booking again. If I was to rate the event itself it’ll be 5 stars, but that’s not how this works because the event is not a vacuum. As once again, anyone airing the truth of their experiences was being “rude” and risking his events.The truth is, the events themselves is great but everything about the customer service experience if you have any problems is terrible.Everyone who has had a negative experience with the company has the receipts too. For the best experience and greatest memories, Starfury lead the way. I didn’t want to wait too long and be inconvenience to you once the refund period was done But Thank you for processing it anyway I now that you guys are busy and working hardAfter that I was banned it's also ridiculous to say I didn't wait. You will not receive a physical ticket in the post. But what Sean has said is that the last 4 guests are all from a 'different TV franchise'. Starfury Conventions announced Friday in a Facebook Live that the convention is now set to take place on June 11-13, 2021 at the Hilton Metropole Hotel in Birmingham. I cannot wait until next year when the conventions can take place once more and we can all return to the fun and games that is a Starfury Convention. An expectation that you respond in a single, random week if you want the refund. I look forward to attending again in 2022. I wouldn't want any of them on a SG panel tbh. Fantastic line ups and very communicative across all social media platforms. I've been going to Séan Harry's Starfury conventions for over twenty years, and have never had anything but a fantastic time. With the postponement of the latest con I were to attend they handled everything perfectly!Keep going starfury. He has given full refunds, and has kept us informed at every step of the way. Some other convention companies are not offering the option of refunds (again, because legally they do not have to) and yet they have not been subjected to the same personal attacks on social media such as those I have read which Sean has had to face. The reason for my review now is to commend Starfury on their customer service during the current pandemic. GROW UP!There are now people asking for refunds due to some COVID related re-bookings. He is not legally obliged to offer any refunds due to the scheduling changes, and yet he is acutely aware of the situation and trying to be as user friendly to the fans as is possible. The password is printed in the black and white event schedule. He's never, ever, proven he's gotten even one death threat or anything like that. He's never, ever, proven he's gotten even one death threat or anything like that. Questioning people and standing up for ones self is not rude Starfury. If there's one thing to look forward to, after the pandemic has finished it's destruction, is the opportunity to attend a Starfury Convention.I have attend several over the last 12 years or so and, without hesitation, can declare the events have given me the happiest, most memorable, exciting experiences of my life.The head of this organisation, Sean Harry (a most delightful chap), has assembled a fantastic team who work hard to ensure attendees have the most wonderful weekend meeting their heroes, in the safest and well organised environment.Whether your favourites are DC, Marvel, Buffy, The 100, or any other cult show or movie series, Starfury cannot be beaten for variety, quality and, without doubt, value for money.Among other wonderful celebs, I'm meeting Stargirl next year! I have felt completely up-to-date through regular emails to me as a ticket holder, posts in each event’s Facebook group, tweets and live video updates regarding what’s happening with all the events. I can only assume that you have chosen to make this review using an alias, or have not actually attended one of our events, but if you do want to contact us directly about your specific issues then hopefully they can be resolved. When you offer the same events yearly and *postpone* this years ones that is exactly what it is) has been ridiculous. However I have never been on the receiving end of any kind of abuse etc from anyone involved with Starfury that's why I am going to four of their events next year!! In the lead up to LUX 2 and with the event date changes due to COVID, Sean Harry always kept the attendees updated and informed in an honest and transparent manner across multiple social media platforms. One's SG, there's meant to be a Gotham one, and he mentioned a couple of weeks ago about 'a … I look forward to attending again in 2022. As your review was quite general about your dissatisfaction with the customer service, I checked through our records to find any communication or complaints we had received from you to find what your specific issue had been. If I was to rate the event itself it’ll be 5 stars, but that’s not how this works because the event is not a vacuum. When the unfortunate cancellation had occurred, my refunds were dealt with very swiftly, or I had the opportunity to change my order, I had done both, again no effort was needed.I understand that negative reviews have been left, but everyone has off days and can lose their mind and say and do things that are not right....but anyone can be like that!! Many thanks for your comments, and I am very sorry to hear that you had an unfortunate experience and that our standard of service fell short. At an event he is always around, making sure everything is going to plan, and is very approachable. © 2021 Trustpilot A/S. Sean Harry, the childish face of Starfury. I have been attending events all over the world for 30+ years, and without a doubt this company has provided the worst customer service I have ever experienced. Not only that, but he's been doing some Facetime streams and has even held quizzes to keep us all up to date and entertained. Go to a Starfury event, you won't regret it! Company organises and runs conventions efficiently. The event, “Miracle Day Returns,” was announced Saturday via Starfury’s official Twitter. All rights reserved. As once again, anyone airing the truth of their experiences was being “rude” and risking his events.The truth is, the events themselves is great but everything about the customer service experience if you have any problems is terrible.Everyone who has had a negative experience with the company has the receipts too. If you aren't checking his Twitter feed every 5 minutes and miss something and dare ask about it, he'll go off on you like no tomorrow. Starfury is alone in this business; it’s competitors are so far behind with their customer service, organisational ability, and general perceptiveness, intuition and common sense. Not once have I had occasion to be disappointed with any of their policies, decisions, events, communication, clarity and transparency. Unfortionately we have received no communication, e-mail or otherwise, or indeed any ticket booking in the last five years, from somebody whose surname was Madison. Go to a Starfury event, you won't regret it! Been going to Starfury conventions for the past 2 years! After placing your order you will receive a confirmation email. Unfortunately for me I can no longer attend the new dates and my refund was proceed in a timely and efficient way. June 11th - 13th, 2021Hilton Metropole Hotel, Birmingham INFORMATION: Please be aware that tickets are collected at the event. The update sent out does clearly state that the refund period for Elseworlds is being held at the end October, (not true you can check) and it is disappointing that you could not wait until thenI felt I need to respond so I reply.....Am sorry for disappointing you but the email that was sent out says in mid October. Given this confidence I will happily continue to purchase available photo ops for the events I’m attending, even now in the middle of this pandemic. He's nothing more than a petulant child and keyboard warrior who cannot stand anyone giving him criticism or ideas as to how to make his conventions better. Not once have I had occasion to be disappointed with any of their policies, decisions, events, communication, clarity and transparency. Due to the Covid-19 pandemic, the UK Lucifer convention, which was set to take place on April 3-5, has been postponed to a later date. During COVID, emails were answered quickly and the refund, due to one member being unable to make the new dates, sent quickly as promised. I want to be clear I understand that the pandemic has hit everyone hard, but that understanding can only explain and contain so much.I also suggest you look at the timing of these reviews. 100% recommend!!! GROW UP!There are now people asking for refunds due to some COVID related re-bookings. Aimee Garcia, Lesley-Ann Brandt, Kevin Alejandro, Ildy Modrovich, Joe Henderson, and … Full refunds have been offered for all the postponed events if the ticket holder can’t make the new dates. If you ask for it before hand you are told you are “risking the companies finances” - like you personally are responsible for potential financial ruin. I walked up with my portfolio opened to my drawings, he looked me in the eyes, then at the drawings, then back to me. Full refunds have been offered for all the postponed events if the ticket holder can’t make the new dates. I've just about recovered now from the fabulous weekend Anna and I spent in Birmingham at the Starfury Midnight Doctor Who convention. I have never been disappointed by Starfury. Unfortionately we have received no communication, e-mail or otherwise, or indeed any ticket booking in the last five years, from somebody whose surname was Madison. Questioning people and standing up for ones self is not rude Starfury. All rights reserved. I just did not believe them. Meet actors from your favourite TV shows and movies at Starfury Conventions! I genuinely can't find anything negative to say. During COVID, emails were answered quickly and the refund, due to one member being unable to make the new dates, sent quickly as promised.

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