The average Help Desk Support salary in Pennsylvania is $53,318 as of December 28, 2020, but the range typically falls between $47,638 and $60,324. Provides support to end users for computer, application, system, device, access and hardware issues. May be responsible for front desk budgeting. 2,585 Help Desk Tier Support jobs available on Indeed.com. $31,851. A …Read more. Apply to Help Desk Analyst, Technical Support Analyst, Technical Support and more! Apply to DevOps Engineer, Senior Software Engineer, Java Developer and more. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. An early career Help Desk Analyst with 1-4 years of experience earns an average total compensation of $18.25 based on 618 salaries. Typically reports to a manager. See salaries, compare reviews, easily apply, and get hired. 1,060 help desk tier jobs available. © 302 tier 1 helpdesk jobs available. Full-time, temporary, and part-time jobs. Job email alerts. Identifies, researches, and resolves complex technical problems. 180 open jobs for Help desk tier i. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. May require a bachelor's degree. May coordinate with other teams or departments to resolve user problems. You, For Filter by location to see Tier II Help Desk salaries in your area. Ensure the help desk staff uses the required tools and software to identify, document, track and resolve reported problems. Supervises the day-to-day operations of the help desk. Salary.com. Provides support to end users for computer, application, system, device, access and hardware issues. Ensures that project/department milestones/goals are met and adhering to approved budgets. 1,362 Tier 2 Help Desk jobs available on Indeed.com. Search and apply for the latest Help desk tier jobs in San Mateo, CA. May also be a level above a supervisor within high volume administrative/ production environments. Help Desk / Desktop Support (Tier 1) - Salary - Get a free salary comparison based on job title, skills, experience and education. Respond to technical issues as they arise. document.write(new Date().getFullYear()); May require an associate degree or its equivalent. Their main duty within this role is to diagnose and resolve hardware and software problems that arise as quickly as possible. solution. Apply to Senior Help Desk Analyst, Help Desk Analyst, Senior Field Technician and more! 1 to 3 years supervisory experience may be required. Requires a bachelor's degree in a related area. Salary estimates are based on 6,874 salaries submitted anonymously to Glassdoor by Tier II Help Desk employees. Browse 1-20 of 11,738 available help desk jobs on Dice.com. Improve your chances of receiving a raise when you ask. Has full authority for personnel actions. Competitive salary. There are over 302 tier … The average Help Desk Tier 1 Specialist salary in Washington, DC is $50,620 as of December 28, 2020, but the range typically falls between $45,220 and $56,720. Apply to Help Desk Analyst, IT Technician, Technical Support Specialist and more! Typically reports to a supervisor or manager. Manages subordinate staff in the day-to-day performance of their jobs. Works independently within established procedures associated with the specific job function. Apply to Help Desk Analyst, Senior Help Desk Analyst, Senior Technical Support and more! … The national average salary for a Tier II Help Desk is $49,162 in United States. Requires PC system hardware experience in a LAN environment, strong understanding of Windows operating systems, experience with all Microsoft Office Products as well as troubleshooting experience and understanding of PC e-mail. Makes day-to-day decisions within or for a group/small department. Typically requires 3 years experience in the related area as an individual contributor. What your skills are worth in the job market is constantly changing. I'm doing a sysadmin gig for $22/hr. Provide continuous status information to ensure customer satisfaction. May oversee concierge or valet staff. Stay up to date on the latest compensation trends. Follow wage changes of U.S. workers over time. Which alumni earn the most after graduation? Understand what's truly driving the gender pay gap. Filter by location to see Tier I Help Desk salaries in your area. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has gained proficiency in multiple competencies relevant to the job. Manages subordinate staff in the day-to-day performance of their jobs. Verified employers. Stay competitive with the world’s most innovative compensation software The average Help Desk Tier 3 Specialist salary in the United States is $63,470 as of December 28, 2020, but the range typically falls between $56,440 and $71,690. Studies and projects PC resource requirements including personnel, software, equipment, and facilities and makes recommendations to management. Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems. Tell us about your job and pay factors like skills and education. Full-time, temporary, and part-time jobs. Thorough knowledge of department processes. Apply to Help Desk Analyst, IT Technician, Technical Support and more! Develop and train help desk staff. Employers, Survey Salary estimates are based on 11,077 salaries submitted anonymously to Glassdoor by Tier II Help Desk Technician employees. May also be a level above a supervisor within high volume administrative/ production environments. All rights reserved. Identifies gaps in user knowledge and provides system training as appropriate. Supervises a group of primarily para-professional level staffs. Responds to telephone, email and on line requests for technical support. Search and apply for the latest Tier ii help desk jobs in Annapolis Junction, MD. Visit PayScale to research help desk technician salaries by city, experience, skill, employer and more. Filter by location to see Tier II Help Desk Technician salaries in your area. Here again, you’re establishing a baseline level of … The base salary for Help Desk Tier 2 Specialist ranges from $45,160 to $57,190 with the average base salary of $50,540. Visit PayScale to research tier 1 help desk technician hourly pay by city, experience, skill, employer and more. Manages a team of support personnel who troubleshoot and resolve IT issues. Competitive salary. 1,441 Help Desk-tier 1 jobs available on Indeed.com. An early career Help Desk Analyst with 1-4 years of experience earns an average total compensation of $18.32 based on 606 salaries. Generally has a minimum of 2 years experience as an individual contributor. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Salaries Companies Full-time . Competitive salary. The average Help Desk salary in the United States is $83,456 as of December 28, 2020. Job Highlights. Thorough knowledge of the team processes. New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education. Industries The low-stress way to find your next help desk tier job opportunity is on SimplyHired. Salaries for Related Job Titles. Provides support to end users for basic computer, application, system, device, access and hardware issues. Salary ranges can vary widely depending on many important factors, including education , certifications, additional skills, the number of years you have spent in your profession. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. Salary ranges can vary widely depending on many important factors, including education , certifications, additional skills, the number of years you have spent in your profession. Job email alerts. Typically reports to a manager or head of a unit/department. Accurate, reliable salary … Typically requires 1-3 years of related experience. They may log calls or emails to the help desk and update information regarding trouble reports, and in some cases, they may have to escalate issues that are outside their normal scope of care. True first level manager. Below are the most recent help desk tier i salary reports. Visit PayScale to research help desk technician salaries by city, experience, skill, employer and more. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Job email alerts. Typically reports to a supervisor. Mindbank Consulting Group has an immediate need for a Sr. Help Desk Technician (Tier 3). True first level manager. If you would like to see more jobs, remove the commute filter. Identifies, researches and resolves technical problems and refers unresolved issues to engineering/development staff as needed. Responds to telephone, email and on line requests for technical support. Do you know what people like you are earning? Locations. Creates and manages escalation procedures and ensures service levels are maintained. How to Apply for a Job During the Coronavirus Pandemic, Small Documents, tracks, and monitors the problem using applicable systems and tools. Contributes to the development of processes and procedures. Typically requires more than 5 years experience of related support services experience. Typically reports to Unit or department head. Has full authority for personnel actions. Norfolk, VA Area area. Provides technical support to EHR(electronic health record) system users via phone, remote access, and/or in-person visits. Typically reports to a manager or head of a unit/department. The average salary for a Help Desk Technician in Australia is AU$48,973. How the salary history question affects pay equity. Salary estimates are based on 11,077 salaries submitted anonymously to Glassdoor by Tier 1 Help Desk Technician employees. Documents, tracks, and monitors problems to ensure resolution in a timely manner. New research on who's asking for raises and who's getting them as well as advice on how to ensure you're getting the salary you deserve. The formula for a winning company culture. Identifies, researches, and resolves complex technical problems. ... labbing and studying hard, and look for entry level NOC jobs which will essentially be help desk for networks. negotiate with confidence. Works under the close direction of senior personnel in the functional area. Creates and manages escalation procedures and ensures service levels are maintained. Creates and manages escalation procedures and ensures service levels are maintained. The low-stress way to find your next tier 1 helpdesk job opportunity is on SimplyHired. Possesses a moderate understanding of general aspects of the job. Working team member that may validate or coordinate the work of others on a support team. The average Help Desk Support salary in Maryland is $55,084 as of December 28, 2020, but the range typically falls between $49,216 and $62,322. Locations, Most innovative compensation technology backed by the most experienced team in the industry, Better communicate your compensation decisions to your employees, Salaries Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Search Help desk tier i jobs. Typically requires 5 years experience in the related area as an individual contributor. Plan, prioritize and schedule help desk activities to ensure maximum issue resolutions in minimum time. See salaries, compare reviews, easily apply, and get hired. Get the right Help desk tier i job with company ratings & salaries. … 2,585 Help Desk employees a moderate understanding of general aspects of the Commute filter, results!, Help Desk for networks $ 20/hr for Tier 1 2 Help Desk supervisor with Help Desk to! 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