All others, please check with your specific transportation provider. * If your first or last name is more than 15 characters long, please use the first 15 characters from your CAC name to register your SmarTrip® card with WMATA. SmartBenefits allows you to set aside pre-tax dollars from your paycheck and apply it to your WMATA SmarTrip card to pay for work-related commuting expenses including Metrorail, Metrobus, and Metro parking. Employees may not receive a parking pass and transit benefits at the same time. To verify the digital imprint of your CAC name, visit the MTBP Participant Status Page. Please see Enclosure 4 of the. What if my costs are more that the maximum benefit amount? Washington Metropolitan Area Transit Authority: Fares Account Creation Completed. Participants citing transit providers that do not currently accept the SmarTrip Card (VRE, MARC Train, MTA vanpools and others) must allocate MTBP benefits to pay for these transit services. *Important note: The paper application cannot be used by employees waiting for their CAC to be issued. Employers can avoid payroll taxes on the amount of SmartBenefits provided and qualify for local incentives. In order to Register/Add a SmarTrip® or CharmCard® to your account you must log in to your account below, and click on "Add SmarTrip® Card". The "Change" option will not display because the program participant can submit changes and recertify at the same time within the same recertification application. To view or edit your existing transit allocation or to create a new transit allocation: 1. An example of the claims process is available in the Claim Your MTBP Benefits page. By signing, you will be formally and legally attesting that the statements made in the application are true. Costs should be calculated based on actual days commuted, taking into consideration telecommuting, alternate work schedules and compressed work schedules. The following list of support services is provided for your convenience: Transit Subsidy Programs Outside of the National Capital Region (NCR). Can I be retroactively reimbursed for these expenses? Metro), DoD employees riding in the vanpool may have their benefits electronically allocated to their vanpool operator's account. No. SmarTrip® is a convenient way to pay transit fares using a rechargeable plastic farecard with an embedded computer chip. SmarTrip® cards can be purchased at Metro stations with parking facilities, Commuter Stores, CVS stores, online, or at over 400 retail locations across the region. The application is available on the MTBP website. First let's make sure your card is registered for SmartBenefits, and that we … What if I do not have a CAC card, and will not be issued one? See question 2 for more details. Yes. A full listing is provided in question 12 below. Any unused funds. SmarTrip® cards will specifically block transit benefits from being used to pay for parking at Metro facilities. Parking costs have never been allowed as part of the tax free DoD Mass Transportation Fringe Benefit. Employees can login to their WMATA account and use the self-service option to reassign the SmartBenefits (PDF). Employees in DC, Northern Virginia and Southern Maryland can save thousands of dollars each year if their employers participate in SmartBenefits®. For a more detailed FAQ on WMATA SmartBenefits® and how they work, please see their SmartBenefits Page or call WMATA's SmartBenefits® Help Line at 202-962-1326, option 3. Applicants should continue to submit claims. WMATA SmartBenefits Passenger Allocation Sign-in Forgot your Password or User ID? I didn’t use all of my benefit. Login to your SmarTrip account For example: This means that you do not have federally subsidized parking, are not assigned a federally subsidized parking space, you possess a parking pass nor are you listed on any federal parking pass or roster. Participants who are recertifying are already enrolled and approved for benefits based on their new enrollment or last recertify application. How did the DoD Mass Transit Benefit originate? Bulk Card Registration. Email: [email protected] For assistance with this process contract SmartBenefits customer support at 1-888-SMARTRIP or [email protected]; Step 2: After digital card is created, log into CAPS and submit a modification request to transfer your benefits to the new SmarTrip card number, which will start with 0176. For SmartBenefits or SmarTrip card questions or problems, call 202.962.5719 or e-mail [email protected] Claims are not optional and should take between 3-5 minutes to complete. This process is strictly reserved for DoD employees that will not be issued a CAC or work at a facility that does not have access to the DoD CAC enabled network. Persons Age 65 and older should obtain a yellow Senior SmarTrip® Card. You must use a transit benefit allocation or CommuterDirect.com for service on the following transit providers (further details can be found below in question 11): SmarTrip® cards can be purchased at Metrorail stations with parking facilities, Commuter Stores, CVS stores, online, or at over 400 retail locations across the National Capital Region. For more details, please see Instructions for Receiving Electronic Fare Media. Our office will ELECTRONICALLY retrieve any remaining transit funds (government issued) from your SmarTrip® card on the effective date you specify. This chart reflects the savings for a roundtrip from Glenmont to downtown DC for employees who work a five-day week and park at the Glenmont Metrorail lot. No. Let us do the talking for you. Is there an expiration date on my transit benefits? There are some cases where DoD NCR employees who will not be issued a CAC card or work at a facility where they do not have access to a CAC enabled computer on the DoD network. Selling or distributing your transit benefits violates the self certification on the application (DD 2845) which states, "WARNING: This certification concerns a matter within the jurisdiction of an agency of the United States and making a false, fictitious, or fraudulent certification may render the maker subject to criminal prosecution under Title 18, United States Code, Section 1001, Civil Penalty Action, providing for administrative recoveries of up to $10,000 per violation, and/or agency disciplinary actions up to and including dismissal.". If you have trouble logging into or accessing your SmarTrip® online account to register your new card, please call WMATA(Metro) at 888-762-7874 for assistance. Read the SmartBenefits Allocation Guide You must first create an account with WMATA SmartBenefits Passenger Allocation System to automatically move your benefit, or a portion of your benefit, from your SmarTrip card to your . Participants will claim benefits using a new CAC-enabled claims module on the DoD NCR MTBP website. If you know that you are going to be away from your CAC enabled computer for the next month's claim period, you can submit a claim up to 2 months in advance. If you have trouble logging into or accessing your SmarTrip® online account to register your new card, please call WMATA(Metro) at 888-762-7874, Monday - Friday, 7 a.m. - 8 p.m. 888.SMARTRIP (M—F, 7 am—8 pm), Washington Metropolitan Area Transit Authority, SmartBenefits® Employee Brochure (Spanish). We'd be happy to let your employer know why SmartBenefits® is smart for them and for you. For a listing of NCR transit providers ,which includes a representative list of QMOTS, please visit the Qualified Means of Transportation page. Are my personal funds separated from my transit benefits on the same card? Please be advised that it can take 3-5 calendar days for transferred benefits to appear on the new card after the reassignment has been initiated. If you do not have a CAC or access to a .mil computer, please follow the steps below to withdraw Funds on this purse do roll over from month to month. A special SmarTrip card must to obtained in order to receive the discounted rate. Metro fares will automatically draw from your transit benefit purse first. Allocate all or part of your SmartBenefits to the Commuter Stores and MARC TVMs in WMATA's SmartBenefits allocation system. Allocate all or part of your SmartBenefits to the Commuter Stores and MARC TVMs in WMATA's SmartBenefits allocation system. Persons with Disabilities can ride at a Reduced Fare. Personnel in a TDY or LTT status are not eligible to receive mass transportation benefits under the Mass Transit Fringe Benefit Program. What is the maximum amount of subsidy I can receive? WMATA's website has a limit of 15 characters to input a name. Reservists on active duty less than 30 days are eligible to receive transit benefits, but are not able to apply for those benefits through this program. The NCR is defined as the District of Columbia; Montgomery, Prince George's, and Frederick Counties in Maryland; Arlington, Fairfax, Loudoun, and Prince William Counties in Virginia, Interns paid directly by the DoD (interns hired through contractual agreements are not eligible). If you have completed these steps, please click "Continue" below. An example of the monthly claims process is available on the Claim Your MTBP Benefits page. Lose or break your SmarTrip card? Do you have a new SmarTrip card that you would like linked to your mass transit benefits? Click “Report a Lost or Damaged Card” 4. Started in November 2011, Metro implemented the new "autoload" program. You may check the MTBP Participant Status Page (you must use your CAC to access this site) or you can email the program office at [email protected] The questions will be asked to assist us … Be a civilian, military, or non-appropriated fund (NAF) employee who is paid and employed by the Department of Defense (DoD), Be permanently stationed and working in the National Capital Region (NCR). You may view the balance at farecard & pass machines, parking lot SmarTrip® targets, faregates (only after you have spent all transit benefit purse funds for the month), or online through a SmarTrip® online account. They are not transferable or intended to be used for your leisure. A SmarTrip® card is a permanent, rechargeable farecard. WASHINGTON METROPOLITAN AREA TRANSIT AUTHORITY: Return to SmartBenefits Passenger Allocation Sign In: WMATA SmartBenefits Passenger Allocation Sign-in: Forgot your Password or User ID? The maximum allowed transportation benefit is $270 per month for calendar year 2020. Attaining the status of an "employee" means the person must be paid at the rate attributable to the grade of his federal position. You must have a registered SmarTrip® card in order to participate in the DOD NCR MTBP. Many transit authorities and/or providers offer reduced fare programs for senior citizens and persons with disabilities. Fare media is distributed electronically. Just send the contact information for your employer or HR administrator to [email protected] or call us at 202-962-2784. Fort Meade). It's plastic, like a credit card, and is embedded with a special computer chip that keeps track of the value of the card. To log-in to your SmartBenefits account CLICK HERE. In rare cases, the spelling on the front of your physical CAC may be shortened or displays a hyphenated name that is not on the digital imprint. If you use CommuterDirect for MARC/VRE or a WMATA allocation account for vanpools, MTA commuter buses, etc., you will need to update your CommuterDirect or WMATA allocation account with the new card number as well. CommuterDirect Reduced Fare information. If you are logging into your account for the first time, your username will be your first initial + the first 6 letters of your last name + the last 4 digits of your social security number. Yes. No claim = no benefits. For these modes of transit you must use either CommuterDirect.com (VRE & MARC) or WMATA's allocation system (vanpools, commuter buses and all other non-SmarTrip® enabled modes of transit). CommuterDirect.com lets you buy Washington, D.C.-area transit tickets and passes online and have them delivered to your home or office. What if I lose my SmarTrip® card or it breaks? This means that you are directly employed by the DoD (and receive your pay directly from the DoD) or are an Active Duty military service member, including Reservists and National Guard Members who are on active duty for more than 30 days. No. The training informs applicants/participants of important ethical conduct and legal implications associated with using the benefit. A SmarTrip® card serial number is required as well, which can be copied and faxed along with the application. Personnel with a federally subsidized parking permit, Personnel that are on Temporary Duty (TDY) to the NCR from another area, Personnel that are on detail to the NCR from an area outside the NCR, DoD Employees working outside the NCR (i.e. If you already own a SmarTrip® card, you will need to register it correctly with WMATA in order for DoD MTBP to be able to make your transit benefit available on your card (see question 13 below for more details). Substantiated violations of any of these certifications may impact an employee's security clearance status. Funds from this purse are spent first, before personal funds, when commuting until the entire benefit allotment has been depleted. Select from the following links to process your benefits: * The "Allocate" step is only required if the transportation provider does not use SmarTrip® card readers. If you have trouble logging into or accessing your SmarTrip® online account to register your new card, please call WMATA(Metro) at 888-762-7874, Monday - Friday, 7 a.m. - 8 p.m. Instructions vary by transit provider. Employers assign the dollar value of their monthly commuting benefit directly to the employees' registered SmarTrip® cards. If I'm on TDY or in Long Term Training (LTT) am I eligible to receive mass transportation benefits at the TDY/LTT location? Executive Order 13150, "Federal Workforce Transportation" requires Federal agencies to provide employee incentives to use mass transit to and from work. When the program participant is within the sixty (60) day window of their recertify deadline and they go into the MTBP system to submit an application; the application options available to them will be "Recertify" and "Withdraw". If your account is inactive for two consecutive quarters, you will be withdrawn from the program and required to re-enroll upon your return. To receive a paper MTBP application, view the Apply for MTBP Benefits page for more information or send a request to [email protected] Can I still join the MTBP? For more information see. Benefit funds cannot be used to "hold" or "reserve" seats (e.g., on a vanpool) while you are on extended absence. This portion must be fully completed before the application can be sent forward for approval and processing. The annual recertification is approved by your supervisor and your organizational reviewing official. Both your stored value and any remaining SmartBenefits will be transferred to your replacement card. If you are changing organizations within DoD, please complete the process on the Apply for MTBP Benefits page and choose "making a change.". Retroactive distributions are not permitted. Please view the Sales Locations page for a full listing. You are still required to recertify once a year. Washington Metropolitan Area Transit Authority: Fares. Please report any fraudulent activity using the following contact information: Phone: 1-800-424-9098 Touch the card to the circular target. You will not receive the next month's transit benefit allotment. Your local parking office may grant exceptions on a daily basis. These participants' continued eligibility will be verified by the employee's DoD component MTBP reviewing official. 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